As the holiday shopping season approaches, retail workers are concerned about their personal safety given a recent increase in workplace incidents, according to the Retail Worker Safety Report released Monday by Motorola Solutions.
The report, which came from a November survey of more than 1,000 retail store associates and managers, showed that one in four workers considered leaving the retail sector because of workplace safety concerns, and that employers who invest in store security measures are more likely to build employee morale and retention.
Top safety concerns highlighted in the report include petty theft, hostile customer interactions, grab-and-run incidents, and loitering.
The survey showed that around 61% of retail workers expressed safety concerns heading into the holiday shopping season.
Responders also said technology can play a large role in increasing workers’ sense of safety.
This article was first published in Business Insurance.